{"id":6875,"date":"2025-05-22T17:26:52","date_gmt":"2025-05-22T17:26:52","guid":{"rendered":"https:\/\/ambula.pt\/blog\/sem-categoria\/patients-rights-find-out-what-you-can-and-should-demand-from-health-services\/"},"modified":"2025-10-02T18:17:35","modified_gmt":"2025-10-02T18:17:35","slug":"patients-rights-find-out-what-you-can-and-should-demand-from-health-services","status":"publish","type":"post","link":"https:\/\/www.ambula.pt\/en\/blog\/health\/patients-rights-find-out-what-you-can-and-should-demand-from-health-services\/","title":{"rendered":"Patients&#8217; rights: find out what you can (and should) demand from health services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6875\" class=\"elementor elementor-6875 elementor-5546\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85894e0 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"85894e0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9ea25f exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"a9ea25f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cfbce5 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"0cfbce5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Being ill, whether for a simple or more serious reason, is never easy. In a situation of fragility, the least anyone deserves is to be treated with respect, empathy and dignity. In Portugal, fortunately, patients&#8217; rights are well defined and protected by law, but they are not always known by those who need them most.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-864bc02 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"864bc02\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e770ab4 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"e770ab4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-423e5bd exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"423e5bd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What are patients' rights in Portugal?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58e274d exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"58e274d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These rights are provided for in <a href=\"https:\/\/diariodarepublica.pt\/dr\/detalhe\/lei\/15-2014-571943\" target=\"_blank\" rel=\"noopener\">Law no. 15\/2014<\/a>, the <a href=\"https:\/\/www.sns.gov.pt\/noticias\/2019\/08\/16\/lei-de-bases-da-saude-2\/\" target=\"_blank\" rel=\"noopener\">Basic Health Law<\/a>, the <strong>Charter of the Rights of the Hospitalized Patient<\/strong>, among other pieces of legislation. Here are the main ones, in simple format: <\/p><p> <\/p><ul><li>Right to dignity, respect and non-discrimination<\/li><li>The right to adequate, timely and quality health care<\/li><li>Right to clear, objective and accessible information on health status<\/li><li>Right to accept or refuse examinations, treatments or interventions<\/li><li>The right to a <a href=\"http:\/\/46.105.61.121\/blog\/saude\/segunda-opiniao-medica\" target=\"_blank\" rel=\"noopener\">second medical opinion<\/a><\/li><li>Right to spiritual and religious assistance<\/li><li>Right to be accompanied by a family member or nominated person<\/li><li>Right to privacy in all clinical acts<\/li><li>Right to confidentiality of clinical and personal data<\/li><li>Right of access to medical records<\/li><li>The right to submit suggestions, complaints or denunciations<\/li><li>Right to continuity of care after hospital discharge<\/li><li>Right to individual freedom, with legal exceptions.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-373af9e exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"373af9e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Patients' Bill of Rights: what is it?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f8fd16 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"0f8fd16\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The famous <strong>Charter of Patients&#8217; Rights<\/strong>, approved by the Ministry of Health, brings together a set of principles that guarantee that every person is respected as a user of the health system. Many of these rights are enshrined in the Constitution of the Portuguese Republic, in the <strong>Basic Law on Health,<\/strong> and in international documents such as the <strong>Charter of Fundamental Rights of the European Union<\/strong>. <\/p><p> <\/p><p>You can consult the version published by the <a href=\"https:\/\/ordemdosmedicos.pt\/files\/pdfs\/UUbb-Carta_dos_Direitos_e_Deveres_dos_Utentes.pdf\" target=\"_blank\" rel=\"noopener\">Portuguese Medical Association<\/a> or on the <a href=\"https:\/\/www.sns24.gov.pt\/guia\/direitos-e-deveres-do-utente\/carta-dos-direitos-de-acesso-aos-cuidados-de-saude-pelos-utentes-do-servico-nacional-de-saude\/\" target=\"_blank\" rel=\"noopener\">SNS24 website<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f98a100 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"f98a100\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfeddd3 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"cfeddd3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Right of access to clinical information and data protection<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3778a4a exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"3778a4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Being hospitalized can be distressing and, for this reason, the <a href=\"https:\/\/www.dgs.pt\/upload\/membro.id\/ficheiros\/i006779.pdf\" target=\"_blank\" rel=\"noopener\">\n  <strong>rights of hospitalized patients<\/strong>\n<\/a> include special care:<\/p><p> <\/p><ul><li>Facilities adapted to patient comfort and well-being<\/li><li>Right to privacy and tranquillity, including during hygiene care or rest<\/li><li>Clear information about hospital services (meals, visits, spiritual support, etc.)<\/li><li>Prohibition of discrimination based on age, gender, ethnicity or religion<\/li><li>The right to visits, whenever the clinical situation allows.<\/li><\/ul><p> <\/p><p>In the case of children, the <a href=\"https:\/\/portal-chsj.min-saude.pt\/utentes-e-visitas\/direitos-e-deveres-dos-utentes\/carta-da-crianca-hospitalizada\" target=\"_blank\" rel=\"noopener\">\n  <strong>Charter for Hospitalized Children<\/strong>\n<\/a>which guarantees, among other things, the continuous presence of parents.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79e780e exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"79e780e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a02af4 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"9a02af4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.ambula.pt\/wp-content\/uploads\/2025\/05\/imagem_2_1280x720-1-1024x576.jpg\" class=\"attachment-large size-large wp-image-6878\" alt=\"direitos-do-paciente\" srcset=\"https:\/\/www.ambula.pt\/wp-content\/uploads\/2025\/05\/imagem_2_1280x720-1-1024x576.jpg 1024w, https:\/\/www.ambula.pt\/wp-content\/uploads\/2025\/05\/imagem_2_1280x720-1-300x169.jpg 300w, https:\/\/www.ambula.pt\/wp-content\/uploads\/2025\/05\/imagem_2_1280x720-1-768x432.jpg 768w, https:\/\/www.ambula.pt\/wp-content\/uploads\/2025\/05\/imagem_2_1280x720-1.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7f48e3 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"f7f48e3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bf0f1c exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"4bf0f1c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancer patients' rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-760985f exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"760985f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>People diagnosed with cancer face very specific challenges. The rights of cancer patients include: <\/p><p> <\/p><ul><li>Access to specialized and humanized healthcare<\/li><li>Respect for the patient&#8217;s emotions, fears and decisions<\/li><li>Proper monitoring at all stages of the disease<\/li><li>Psychological and social support<\/li><li>Possibility of receiving palliative care with comfort and dignity<\/li><li>And, in many cases, the <a href=\"http:\/\/46.105.61.121\/blog\/saude\/doentes-oncologicos-tem-direito-a-transporte\" target=\"_blank\" rel=\"noopener\">right to free transportation to treatments<\/a> such as consultations, chemotherapy or radiotherapy, especially when the patient is frail or has no means of travel of their own.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee3caac exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"ee3caac\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rights of the terminally ill patient<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca9115a exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"ca9115a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When a patient is terminally ill, the focus becomes comfort, well-being and respect for their wishes.<\/p><p> <\/p><p>The rights of the terminally ill patient include:<\/p><p> <\/p><ul><li>Receive adequate palliative care<\/li><li>Be accompanied by whoever you want<\/li><li>Control over treatment decisions<\/li><li>The right to tranquillity, privacy and a welcoming environment.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f948a49 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"f948a49\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informed consent: what it is and when it is mandatory<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5501180 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"5501180\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Informed consent<\/strong> is the patient&#8217;s right to make a free and informed decision about what is going to be done to them. To do this, they must receive clear, accessible information that is appropriate to their level of understanding. <\/p><p> <\/p><p>It is mandatory in situations such as:<\/p><p> <\/p><ul><li>Surgeries and invasive acts<\/li><li>Administration of blood or blood derivatives<\/li><li>Voluntary termination of pregnancy<\/li><li>Prenatal diagnosis with invasive techniques<\/li><li>Sterilization or medically assisted procreation<\/li><li>Participation in clinical trials or medical research.<\/li><\/ul><p> <\/p><p>Note that even after giving consent, the patient can <strong>back<\/strong> out <strong>at any time.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba29048 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"ba29048\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-181a322 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"181a322\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to file a complaint with the health system<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-734fbf2 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"734fbf2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Everything doesn&#8217;t always go smoothly. There may be mistakes, misunderstandings or situations in which the patient feels disrespected, ignored or mistreated. If this happens to you or someone close to you<strong>, don&#8217;t be afraid to take action.<\/strong> Complaining is not being annoying. <strong>It&#8217;s exercising a right.<\/strong> It&#8217;s contributing to a fairer, more humane and more efficient health system.  <\/p><p> <\/p><p>Here are the steps you can take calmly and confidently:<\/p><p> <\/p><ol><li><strong>Talk to the person who attended you first<\/strong>. Sometimes all it takes is a conversation with the healthcare professional or the person in charge of the service to clarify the problem <\/li><li>If it doesn&#8217;t work, <a href=\"https:\/\/www.livroreclamacoes.pt\" target=\"_blank\" rel=\"noopener\"><strong>fill in the Complaints Booklet<\/strong>,<\/a> available in physical format, on site, or online<\/li><li>You can also go to the <strong>User&#8217;s<\/strong> (or Citizen&#8217;s) <strong>Office<\/strong> at the hospital or health center. They are there to listen to you <\/li><li>If the situation is more serious or is not resolved, you can complain directly to the <a href=\"https:\/\/www.ers.pt\" target=\"_blank\" rel=\"noopener\">Health Regulatory Authority (ERS)<\/a><\/li><li>And if you really are facing an unfair situation with serious consequences, you can go <strong>to court<\/strong>, with legal support.<\/li><\/ol><p> <\/p><p>If you need help or don&#8217;t know where to start, you can also call <strong>\n  <a href=\"https:\/\/www.deco.proteste.pt\/info\/os-nossos-servicos\/contactos\/saude\" target=\"_blank\" rel=\"noopener\">DECO PROTeste<\/a>\n<\/strong>which provides consumer support in the health area: 808 780 250 (landline) or 218 418 783.<\/p><p> <\/p><p><strong>Remember:<\/strong> complaining is also taking care of yourself and others. And everyone deserves to be treated with respect and dignity. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6501f4c exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"6501f4c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a166332 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"a166332\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need help getting the care you need? Ambula will help! <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-573992f exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"573992f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you are entitled to non-urgent patient transportation &#8211; due to a doctor&#8217;s prescription, disability or clinical situation &#8211; know that you are not alone: <a href=\"http:\/\/46.105.61.121\/servicos\/\" target=\"_blank\" rel=\"noopener\">\n  <strong>Ambula is<\/strong>\n<\/a>to accompany you safely, comfortably and with all the empathy you deserve.<\/p><p> <\/p><p>Whether for physiotherapy sessions, cancer treatments or hospital appointments, you can count on a reliable, punctual and humane service.<\/p><p> <\/p><p><a href=\"https:\/\/web.ambula.pt\/step1\" target=\"_blank\" rel=\"noopener\">\n  <strong>Talk to the Ambula team<\/strong>\n<\/a> team for more information on how to schedule your transportation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Being ill, whether for a simple or more serious reason, is never easy. In a situation of fragility, the least anyone deserves is to be treated with respect, empathy and<\/p>\n<div class='heateorSssClear'><\/div><div  class='heateor_sss_sharing_container heateor_sss_horizontal_sharing' data-heateor-sss-href='https:\/\/www.ambula.pt\/en\/blog\/health\/patients-rights-find-out-what-you-can-and-should-demand-from-health-services\/'><div class='heateor_sss_sharing_title' style=\"font-weight:bold\" >Partilhar:<\/div><div class=\"heateor_sss_sharing_ul\"><a aria-label=\"Facebook\" class=\"heateor_sss_facebook\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.ambula.pt%2Fen%2Fblog%2Fhealth%2Fpatients-rights-find-out-what-you-can-and-should-demand-from-health-services%2F\" title=\"Facebook\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg\" 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